Below are some of the common questions we are asked from our buyers. if you have other questions, please email it to firstname.lastname@example.org we'd be happy to answer.
Why order delivery takes 7-14 days? Isn't there any Fast delivery option?
We have two dispatch supply chains available for buyers:
(1) Regular dispatch which takes 7-14 business days to deliver the orders to most locations in India and applicable for most orders. The packages are shipped from our international dispatch hub and involve international transit and customs clearance. This can take 7-14 days to deliver the packages.
(2) We also have 24 Hours Dispatch method which takes 2-4 business days to deliver the orders and are dispatched from domestic hub. You can shop our 24 hours collection (Footer>Navigation>Ships in 24 hrs) dispatch for Last minute shopping needs, Although we have limited designs and stock available for 24-hour dispatch.
I am buying first time from you. Is there any Refunds Exchange policy if I am not satisfied with the order?
Yes. We have friendly Returns policy for the buyers. We always want you to shop without any worries. You can opt for Returns if you are not satisfied with your order. For better shopping experience we strive to sell only top quality products and provide you with quality support. Feel free to contact us if you require any support from us.
I am unable to understand the size charts. Is it as per the Indian standard sizes? I mean M is Medium only and not small?
Yes. Our products are as per the standard Indian size charts. In brief, Size corresponding to approximate Chest measurements are as follows: S=34", M=36", L=38", XL=40"-42"
Does the name of the product is written on the outer packaging of the parcel?
No. We don't mention product name or brand logo. We use plain white outer packaging and we only mention Customer Name, Address and Product Name as "Women's clothing" on the outer packaging.
Can I cancel the order after it is placed?
Yes. Cancellations are allowed within 3 working days of ordering. We request you to avoid cancellations because once you place the order our preparations start from the very next moment you order.